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Performance issues and crashes when loading forms in Version 2405 (Fixed)

Updated: 1 hour ago

Description

There have been recent reports that Office update 2405 is causing slowness loading forms in Access. Some users are reporting that eventually Access is then crashing. Microsoft has confirmed an increase in crash reports for this update version. This appears to affect builds starting with 2405 17628.20110 released to Current Channel starting on May 30, 2024.


There are detailed bug reports in these forums:


Cause

Unknown.


Status

The bugfix from Microsoft will be delivered for Current Channel with Version 2406, Build 17726.20126. This release is now gradually rolling out during the week starting June 26. If you are on Current Channel, but do not yet see this build version, you should be able to use "Update Options - Update Now" from the Account screen to force the update now.


For Current Channel (Preview), there is also a fix available now, Version 2406, Build 17726.20118. Again, you may need to force the update if you want it now. Beta Channel should get the fix with the next update (likely the first week of July), first version greater than Version 2407, Build 17820.20000.


Workaround 1

If you are in the Current Channel, then try not to install version 2405 build 17628.20110 or roll back to an older build like 17531.20152 if you have already done so.


Workaround 2

You could (possibly only temporarily) change the update channel to the slower Monthly Enterprise Channel, where the problem does not yet exist.

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